Terms & Conditions
Effective Date: September 3, 2026
Welcome to yosavilo.com. These Terms & Conditions (“Terms”) govern your access to and use of the yosavilo.com website and your purchase of products through our online store.
By accessing or using our website, or by placing an order through the website, you agree to these Terms. If you do not agree with these Terms, please do not use the website or place an order.
Yosavilo is a business located in Taiwan and currently offers products to customers in the United States.
1. About Our Website
yosavilo.com is an online retail website operated by Yosavilo.
Our website provides product information and allows customers to browse products, place orders, make payments, and contact us regarding purchases and customer service.
We may update, modify, suspend, or discontinue parts of the website when reasonably necessary for operational, technical, business, or legal reasons.
2. Eligibility to Use the Website
By using yosavilo.com, you represent that you are legally able to enter into an agreement under the laws applicable to you.
If you are using the website on behalf of another person or organization, you represent that you have the authority to accept these Terms on their behalf.
3. Product Information
We make reasonable efforts to provide accurate information about the products displayed on our website, including descriptions, specifications, dimensions, materials, images, and other product details.
However, product images may appear slightly different depending on your device, monitor, browser settings, lighting, or other display conditions.
Minor variations in color, appearance, packaging, or product details may occur where they do not materially change the nature or function of the product.
If you have a question about a product before purchasing, please contact us at [email protected].
4. Product Availability
Product availability may change without notice.
We may limit the quantity of products available for purchase or decline an order when a product is unavailable, incorrectly listed, or affected by an inventory or technical error.
If we are unable to fulfill an order that has already been placed and paid for, we will contact the customer and provide an appropriate resolution, which may include a refund for the affected product.
5. Prices and Taxes
Product prices are displayed on the website in U.S. dollars (USD) unless otherwise stated.
We make reasonable efforts to keep pricing information accurate. However, an obvious pricing or listing error may occur due to technical or human error.
If an obvious error affects an order, we may contact the customer before fulfillment to clarify the applicable price or available options.
Applicable taxes, fees, or other charges, where required, may be calculated and displayed during checkout.
6. Shipping Charges
For orders shipped to the United States:
- Orders of $30.00 or more qualify for free standard shipping.
- Orders below $30.00 are subject to a $3.50 standard shipping fee.
Orders are shipped from Taiwan.
Our normal order processing time is approximately 1–3 business days, followed by an estimated 7–10 business days of transit.
The estimated total delivery timeframe is therefore approximately 8–13 business days.
These are estimates and are not guaranteed delivery dates. Delivery may be affected by carrier operations, customs procedures, weather, holidays, address issues, or other circumstances outside our reasonable control.
Additional details are provided in our Shipment and Delivery Policy.
7. Order Cut-Off Time
Our daily order cut-off time is:
5:00 PM (UTC+8)
Orders placed after the daily cut-off time will generally enter processing on the next business day.
Orders placed on weekends or applicable holidays may also begin processing on the next business day.
The cut-off time is used for processing purposes and does not represent a guaranteed shipment or delivery time.
8. Placing an Order
When you place an order through yosavilo.com, you are making a request to purchase the selected products at the applicable price and under these Terms.
After an order is submitted, you may receive an order confirmation email.
An order confirmation confirms that we have received your order request. It does not necessarily mean that the order has been accepted for fulfillment.
We may decline or cancel an order in reasonable circumstances, including:
- The product is unavailable
- An obvious pricing or product information error occurred
- We are unable to verify the order information
- The shipping address cannot be serviced
- A payment cannot be successfully authorized
- The order appears to involve fraudulent or unauthorized activity
- Other circumstances prevent us from reasonably fulfilling the order
If we cancel an order after payment has been received, we will arrange an appropriate refund for the canceled portion of the order.
9. Customer Information
Customers are responsible for providing accurate information when placing an order.
This includes the customer’s name, email address, phone number, billing information, and shipping address.
If incorrect or incomplete information causes a delivery problem, additional shipping costs or delays may result.
Customers should contact us as soon as possible if they discover an error in their order information.
10. Payment
Payment must be successfully authorized before an order can be processed.
We may use third-party payment service providers to process payments.
Payment providers may have their own terms, privacy policies, and security procedures. Customers may be required to provide additional information directly to the payment provider to complete a transaction.
We do not intentionally request payment information through unsecured email communications.
11. Order Cancellation
If you need to cancel an order, please contact us as soon as possible at [email protected].
We will try to accommodate cancellation requests when the order has not yet entered processing or shipment.
Once an order has been processed or shipped, cancellation may no longer be possible. In that situation, the customer may need to follow the applicable return procedure.
Any eligible refund will be handled according to our Return & Refund Policy.
12. Returns, Refunds, and Exchanges
Returns and exchanges are subject to our Return & Refund Policy.
Eligible returns may include both defective or transit-damaged products and non-defective products, subject to the conditions and time limits described in that policy.
For non-defective returns and exchanges requested because of personal preference, ordering the wrong product, selecting the wrong size, or similar reasons, the customer is generally responsible for applicable return or replacement shipping costs.
Customers should contact [email protected] before sending a return so that we can provide the appropriate return address and instructions.
13. Prohibited Uses
You agree not to use yosavilo.com for unlawful or abusive purposes.
You must not:
- Violate applicable laws or regulations
- Attempt to gain unauthorized access to our website or systems
- Interfere with the operation or security of the website
- Use automated methods to improperly access or collect website information
- Submit false or misleading information
- Attempt to place fraudulent or unauthorized orders
- Copy or misuse website content without permission
- Introduce malicious software, code, or other harmful material
- Use the website in a manner that could interfere with other customers’ access or experience
We may restrict or suspend access to the website where reasonably necessary to protect our website, customers, business, or systems.
14. Intellectual Property
Unless otherwise stated, the content on yosavilo.com, including text, product descriptions, graphics, logos, photographs, page designs, and other website materials, is owned by or licensed to us and is protected by applicable intellectual property laws.
You may access and use website content for personal, non-commercial purposes in connection with using our website and purchasing our products.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.
15. Customer Communications and Reviews
If you voluntarily submit a review, comment, photograph, suggestion, or other content to us, you are responsible for ensuring that you have the right to submit that content.
You should not submit content that:
- Is unlawful or fraudulent
- Infringes another person’s intellectual property or privacy rights
- Contains harmful or malicious material
- Contains abusive or discriminatory content
- Misrepresents your experience
- Contains confidential information belonging to another person
Where permitted by law and applicable platform rules, we may use customer-submitted content for legitimate business purposes, such as displaying product reviews on our website.
We do not require customers to provide positive reviews as a condition of purchasing a product, receiving customer service, or obtaining a refund.
16. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, advertising services, or other external platforms.
Third-party services operate independently and may have their own terms and privacy policies.
We are not responsible for the content, availability, security, or privacy practices of third-party websites that we do not operate.
17. Website Availability
We make reasonable efforts to maintain the availability and functionality of yosavilo.com.
However, temporary interruptions may occur due to maintenance, technical issues, hosting problems, network interruptions, security measures, or circumstances outside our reasonable control.
We do not guarantee that the website will always be available, uninterrupted, or free from every technical issue.
18. Disclaimer of Warranties
To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.
We do not make warranties beyond those expressly provided for a particular product or those that cannot legally be excluded under applicable law.
Nothing in these Terms is intended to remove or limit any consumer rights that cannot legally be excluded or limited.
19. Limitation of Liability
To the extent permitted by applicable law, Yosavilo will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or purchase of products where such limitation is legally permitted.
Nothing in these Terms limits liability that cannot legally be limited or excluded, including rights or protections that apply to consumers under mandatory applicable law.
20. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs arising from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.
This provision does not apply to the extent that applicable law prohibits or limits such an obligation.
21. Privacy
Our collection and use of personal information are described in our Privacy & Cookie Policy.
By using the website, you acknowledge that personal information may be handled as described in that policy.
Because Yosavilo is located in Taiwan and serves customers in the United States, information may be processed or transferred across jurisdictions where we or our service providers operate, subject to applicable requirements.
22. Changes to These Terms
We may update these Terms from time to time to reflect changes to our website, products, services, business operations, or applicable legal requirements.
When we make changes, we will update the effective date shown at the top of this page.
Your continued use of the website after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
23. Governing Law and Consumer Rights
These Terms are intended to be interpreted in accordance with applicable laws.
Nothing in these Terms is intended to deprive consumers of mandatory rights or protections that apply to them under the laws that cannot legally be waived or excluded.
Where applicable law provides consumers with rights that differ from these Terms, those mandatory rights will continue to apply.
24. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary where permitted by law.
The remaining provisions will continue to apply to the extent they remain legally effective.
25. Entire Agreement
These Terms, together with our other applicable website policies, including our Shipment and Delivery Policy, Return & Refund Policy, and Privacy & Cookie Policy, constitute the general terms governing your use of yosavilo.com and purchases made through the website.
If there is a conflict between these Terms and a specific policy concerning a particular subject, the more specific policy will generally apply to that subject, subject to applicable law.
26. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Yosavilo
Website: yosavilo.com
Email: [email protected]
Phone: (+886)916748335
Business Address:
4th Floor, No. 9, Lane 73, Section 1, Longgang Road, Mingde Lane, Zhongli City, Taoyuan County, 32096,Taiwan
We will use the information you provide to help us identify your order or request and respond appropriately.
Last Updated: September 3, 2026