Privacy & Cookie Policy

Effective Date: September 3, 2026

At yosavilo.com (“we,” “us,” or “our”), we respect the privacy of our customers and visitors. This Privacy & Cookie Policy explains how we may collect, use, store, disclose, and protect personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.

This website is operated by a business located in Taiwan and serves customers in the United States.

By using yosavilo.com, you acknowledge the practices described in this Privacy & Cookie Policy.

1. Information We May Collect

Depending on how you use our website, we may collect the following categories of information.

Information You Provide Directly

When you place an order, contact us, subscribe to communications, or otherwise interact with our website, you may provide information such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order and transaction information
  • Products purchased or returned
  • Messages and communications sent to our customer support team
  • Other information you voluntarily provide to us

Payment Information

Payments may be processed through third-party payment service providers.

We do not intentionally collect or store complete payment card information when payment processing is handled directly by an authorized third-party payment provider. Payment providers may collect and process payment information in accordance with their own privacy practices and applicable terms.

Automatically Collected Information

When you visit our website, certain technical and usage information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed
  • Referring website or source
  • Approximate location derived from technical information
  • Website interaction and usage information
  • Cookie and similar technology information

The information collected may vary depending on your browser settings, device, and the services used on our website.

2. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including to:

  • Process and fulfill orders
  • Arrange payment processing
  • Prepare and ship purchases
  • Provide order updates and customer support
  • Process returns, refunds, or exchanges
  • Verify transactions and help prevent fraud
  • Communicate with customers about their orders or requests
  • Improve our website, products, and customer experience
  • Maintain the security and functionality of our website
  • Analyze website traffic and usage
  • Comply with applicable legal, tax, accounting, or regulatory obligations
  • Protect our rights, property, customers, and business
  • Send marketing communications where permitted by applicable law and subject to applicable choices or consent requirements

We do not use personal information for purposes that are incompatible with the purposes described in this policy unless permitted or required by applicable law.

3. Cookies and Similar Technologies

yosavilo.com may use cookies and similar technologies to help our website function, remember certain preferences, understand website usage, and improve our services.

Cookies are small data files that may be stored on your browser or device when you visit a website.

We may use the following types of cookies:

Essential Cookies

These cookies may be necessary for core website functions, such as maintaining your shopping cart, remembering session information, processing checkout requests, and supporting website security.

Preference Cookies

These cookies may help remember certain choices or settings to improve your browsing experience.

Analytics Cookies

These cookies may help us understand how visitors use our website, such as which pages are visited and how visitors interact with the site. This information may be used to improve website performance and customer experience.

Advertising and Measurement Technologies

Where applicable, we or authorized third-party service providers may use cookies, pixels, tags, or similar technologies to measure advertising performance, understand website activity, and provide or measure advertising.

The technologies used may depend on the services currently enabled on our website.

4. Your Cookie Choices

Most web browsers allow users to control or delete cookies through browser settings.

You may choose to block or remove cookies. However, disabling certain cookies may affect the availability or functionality of some parts of yosavilo.com, including shopping cart or checkout features.

Where required by applicable law, we may provide additional cookie choices or consent options through our website.

5. How We May Share Information

We do not sell personal information in exchange for money as part of our ordinary business operations.

We may share personal information when reasonably necessary with service providers and other parties that help us operate our business, including:

  • Payment processing providers
  • Shipping and delivery carriers
  • Website hosting and technical service providers
  • Order fulfillment or operational service providers
  • Customer service providers
  • Analytics providers
  • Advertising and measurement providers, where applicable
  • Professional advisers, such as accountants or legal advisers
  • Government authorities or other parties when required by law

These parties may receive information only as reasonably necessary to perform their services, subject to applicable contractual, legal, or other obligations.

We may also disclose information when we believe disclosure is necessary to comply with applicable law, respond to lawful requests, protect against fraud or security threats, enforce our terms, or protect the rights and safety of our customers, business, or others.

6. Advertising and Third-Party Services

Our website may use third-party services for purposes such as payment processing, website analytics, advertising, and conversion measurement.

These third parties may collect certain information through cookies or similar technologies when their services are enabled.

For example, if advertising or analytics services are used, information about interactions with our website may be collected to measure campaign performance or understand website usage.

Third-party services operate according to their own privacy policies and practices. We encourage you to review the privacy information provided by relevant third parties when applicable.

7. Cross-Border Data Transfers

yosavilo.com is operated by a business located in Taiwan and serves customers in the United States.

Personal information may be collected, processed, stored, or accessed in Taiwan or in other countries where we or our service providers operate.

Data protection laws may differ between countries. When personal information is transferred internationally, we take reasonable steps appropriate to the circumstances to handle information in accordance with applicable legal requirements.

8. Data Retention

We retain personal information for as long as reasonably necessary for purposes such as:

  • Completing transactions and fulfilling orders
  • Providing customer support
  • Processing returns, refunds, and exchanges
  • Maintaining business and transaction records
  • Meeting legal, tax, accounting, or regulatory requirements
  • Resolving disputes
  • Preventing fraud and protecting security
  • Enforcing agreements

The appropriate retention period may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements and our operational practices.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of information.

Customers should also take reasonable steps to protect their account credentials and devices and should contact us promptly if they believe their information or account may have been compromised.

10. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include, where applicable:

  • Requesting information about personal information we hold about you
  • Requesting access to certain personal information
  • Requesting correction of inaccurate personal information
  • Requesting deletion of certain personal information
  • Opting out of certain marketing communications
  • Managing cookie preferences where available
  • Exercising other rights provided under applicable privacy laws

The availability and scope of these rights may depend on applicable law and the circumstances of the request.

To submit a privacy-related request, please contact us at:

[email protected]

We may need to verify your identity before processing certain requests. We may also retain information when necessary to comply with legal obligations, complete transactions, resolve disputes, prevent fraud, or exercise or defend legal claims.

11. Marketing Communications

If you receive promotional or marketing communications from us, you may opt out of future marketing emails by following the unsubscribe instructions included in the communication, where available, or by contacting us at [email protected].

Please note that even if you opt out of marketing communications, we may still send non-promotional communications related to your orders, account, transactions, customer service requests, or other necessary business matters.

12. Children’s Privacy

yosavilo.com is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate authorization where required by applicable law.

If you believe that a child has provided personal information to us in a manner that violates applicable law, please contact us at [email protected], and we will review the matter and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites that are not operated by us. We encourage users to review the privacy policies of third-party websites before providing personal information.

14. Changes to This Privacy & Cookie Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or other operational reasons.

When changes are made, we will update the effective date at the top of this page.

We encourage visitors to review this policy periodically to stay informed about how we handle personal information.

15. Contact Us

If you have questions about this Privacy & Cookie Policy or would like to submit a privacy-related request, please contact us:

Yosavilo

Website: yosavilo.com

Email: [email protected]

Phone: (+886)916748335

Business Address:
4th Floor, No. 9, Lane 73, Section 1, Longgang Road, Mingde Lane, Zhongli City, Taoyuan County,32096, Taiwan

Last Updated: September 3, 2026