Payment Method Policy
Effective Date: September 3, 2026
At yosavilo.com, we provide several commonly used card payment options for customers in the United States.
This Payment Method Policy explains the payment methods we currently accept, how payments are processed, and what customers should know when completing an order.
1. Accepted Payment Methods
We currently accept the following credit and debit card payment networks:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- JCB
- UnionPay
The payment methods available at checkout may depend on the customer’s location, card issuer, transaction conditions, and payment processing services available at the time of purchase.
2. Payment Processing
When you place an order on yosavilo.com, your payment information is processed through the payment processing service available at checkout.
Depending on the payment service used, you may be required to provide information such as:
- Cardholder name
- Card number
- Card expiration date
- Security code
- Billing address
- Other information required to authorize the transaction
We do not intentionally request customers to send complete payment card information to us by email, telephone, or other unsecured communication channels.
3. Payment Authorization
An order may only be processed after the payment has been successfully authorized.
A payment authorization may be declined for reasons determined by the customer’s card issuer, payment processor, or other parties involved in the transaction.
If a payment is declined, customers may try another supported payment method or contact their card issuer for further assistance.
Yosavilo does not control the approval or decline decision made by a customer’s bank or card issuer.
4. Currency
Product prices on yosavilo.com are displayed in U.S. dollars (USD) unless otherwise stated.
If your card account uses another currency, your bank or card issuer may convert the transaction amount into your local currency.
Any currency conversion rate, foreign transaction fee, or similar charge is determined by the customer’s financial institution or card issuer and is outside our direct control.
5. Billing Information
Customers are responsible for providing accurate billing and contact information when placing an order.
Incorrect billing information may result in a payment authorization failure or delay in order processing.
If you notice an error in your billing information after placing an order, please contact us as soon as possible at [email protected].
6. Order Confirmation
After an order has been successfully submitted, we may send an order confirmation to the email address provided during checkout.
An order confirmation indicates that we have received the order information. It does not necessarily mean that the order has been shipped.
If an order cannot be fulfilled because of product availability, payment issues, incorrect information, or another legitimate reason, we will contact the customer when appropriate.
7. Payment Security
We take reasonable measures to protect information involved in transactions on our website.
Payment information may be handled by third-party payment service providers that use their own systems and security measures.
Customers should avoid sending complete card numbers, security codes, passwords, or other sensitive payment information through email or other unsecured communication methods.
Although reasonable security measures are used, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Payment Verification and Fraud Prevention
For certain transactions, additional verification may be required by the payment processor, card issuer, or our payment service provider.
We may review transaction information when reasonably necessary to help identify unauthorized or potentially fraudulent transactions.
If a transaction cannot be reasonably verified or appears to involve unauthorized activity, we may delay, decline, or cancel the transaction.
If an order is canceled after payment has been successfully received, any eligible refund will be handled according to our applicable Return & Refund Policy.
9. Duplicate or Pending Charges
Sometimes a card issuer may temporarily display an authorization or pending transaction before the final transaction is completed.
A pending authorization is not necessarily a completed charge.
If you believe that you have been charged more than once for the same order, please contact us at [email protected] with your order number and relevant transaction information so that we can review the order.
10. Refunds
When a refund is approved, we generally issue the refund to the original payment method used for the purchase.
The time required for a refunded amount to appear in the customer’s account depends on the payment processor and the customer’s bank or card issuer.
For additional information regarding eligible returns and refunds, please refer to our Return & Refund Policy.
11. Unauthorized Transactions
If you believe that an unauthorized transaction has been made using your payment card, please contact your card issuer or bank promptly.
You may also contact us at [email protected] so that we can review the related order information.
We may request order details necessary to identify the transaction, but customers should not send complete payment card numbers or security codes by email.
12. Third-Party Payment Services
Payment processing may involve third-party payment service providers.
These providers may process payment information according to their own terms, privacy policies, security procedures, and applicable requirements.
For information about how a particular payment provider handles payment information, customers should also review the provider’s applicable policies.
13. Changes to Accepted Payment Methods
We may add, remove, or temporarily suspend payment methods based on payment provider availability, technical requirements, business operations, or other circumstances.
The payment methods actually available to a customer will be displayed during checkout.
A payment method being listed in this policy does not guarantee that it will be available for every transaction.
14. Contact Us
If you have questions about payment methods, payment processing, or a transaction placed through yosavilo.com, please contact us:
Yosavilo
Email: [email protected]
Phone: (+886)916748335
Business Address:
4th Floor, No. 9, Lane 73, Section 1, Longgang Road, Mingde Lane, Zhongli City, Taoyuan County, 32096,Taiwan
When contacting us about an existing order, please include your order number and the email address used during checkout. Please do not include your full card number or card security code in your message.
Last Updated: September 3, 2026